BHS

The Stone Consultancy used its vast retail consultancy experience and skills to lead a full review of BHS' customer relationship strategy and recommended options to improve the brand and marketing activity as a result. The aim was to ensure the maximum return on investment on marketing activity in store, online and by mail.

Consultancy servicies

• Retail Consultancy
• Brand Development
• Sales and Marketing Planning
• CRM strategy, planning and implementation
• Online strategy development and implementation
• Research
• Marketing Audits