The Stone Consultancy

The Stone Consultancy is a leading retail marketing consultancy, offering a unique, bespoke consultancy service for retail businesses. Successful sales growth for retailers is secured through intelligent strategic vision, incisive planning and a strong commercial approach, combined with unrivalled experience in the retail market. As a leading retail agency, The Stone Consultancy enables clients to develop practical, workable marketing and sales solutions to meet the most challenging targets.

As one of the leading retail consultants for many different industries, including business to business, financial and fashion retail, The Stone Consultancy is able to deliver exceptional marketing and retail strategy solutions on a wide range of retail issues, including CRM for retail, customer satisfaction and marketing campaign effectiveness.

Effort and courage are not enough without purpose and direction

Customer relationship marketing

CRM is a particular specialisation of The Stone Consultancy. The company has worked with many leading high street retailers to develop and implement highly effective CRM strategies, proven to increase customer loyalty and sales.

Retail CRM often requires specialised insight into the mind of your current and potential customers. The Stone Consultancy prides itself on providing an exceptional understanding of your business through working closely with you and helping you to understand your customers better, in order to maximise loyalty and spend.

'Deborah was instrumental in helping to launch Jaeger's loyalty card. Her knowledge and experience of customer loyalty and direct marketing was key to the launch of our successful loyalty programme. She was a real asset to myself and the Jaeger team and I would have no hesitation in recommending her services'

Belinda Earl

Chief Executive, Jaeger & Aquascutum

Brand Strategy

The Stone Consultancy understands that strongly established brand values and more fundamentally, brand loyalty are at the core of any successful business. The Stone Consultancy works with your business to develop clear, effective, workable strategies to delivers on quantifiable business goals.

By using an innovative, business and customers focused retail strategy, The Stone Consultancy is able to deliver highly innovative and effective brand strategy concepts and marketing campaigns.

'Deborah offers clear, incisive strategic marketing advice. She is able to identify the core issues incisively and recommend effective routes to maximise sales through innovative marketing strategies. Her insight is always invaluable and she strengthens the effectiveness of company marketing campaigns.'

Sir Stuart Rose

former CEO of Marks and Spencer and Arcadia Group